| Customer Survey |
| | Feedback | Customer | Date |
| |  | AWESOME!! EXTREMELY KNOWLEDGEABLE, COULD NOT BELIEVE THE AMOUNT OF MONEY I SAVED. BOB ANSWERED EVERY QUESTION I HAD. THIS WAS A FOUR STATE TRANSACTION. I LIVE IN WASHINGTON, WORK IN INDIANA, BANK IN KENTUCKY, AND PURCHASED THE UNIT IN MICHIGAN! UNBELIEVABLE BUT THEY MADE IT HAPPEN. I WAS ALREADY RECOMMENDING LAKESHORE-RV BEFORE I EVEN GOT HERE TO PICK IT UP. | John & Maureen Cheney, WA United States | 12/15/2008 |
| |  | WE HAVE BEEN VERY HAPPY WITH THE GOOD SERVICE AND FOUND THE STAFF AT LAKESHORE-RV TO BE VERY HELPFUL | Robert Edmond, OK United States | 12/11/2008 |
| |  | GREAT EXPERIENCE WITH ALL EMPLOYEES. VERY FRIENDLY. WENT OUT OF THERE WAY TO MAKE SURE WE WERE SATISFIED WITH THE WHOLE PURCHASE. | Allen & Brenda Dalton, GA United States | 12/01/2008 |
| |  | SALES WAS HONEST AND GOOD TO WORK WITH. A GREAT PRICE. THEY WENT ABOVE AND BEYOND WHAT WAS EXPECTED, AND THEY DID WHAT THEY SAID THEY WOULD. | Jim & Barb | 11/21/2008 |
| |  | DROVE A LONG WAY BUT SAVED A PILE OF CASH. THE FOLKS WERE VERY COURTEOUS AND PROFESSIONAL. | Jeremy Bluff City, TN United States | 11/19/2008 |
| |  | NO NONSENSE SALES PROCESS. EXCELLENT PRICE RIGHT OFF THE BAT. NO SURPRISE AT PICKUP. PDI WAS THOROUGH AND CUSTOMIZED TO OUR NEEDS. | Brooks & Michelle Midland, MI United States | 11/19/2008 |
| |  | GREAT PRICES, KNOWLEDGEABLE STAFF | Rick & Nancy East Hampton, CT United States | 11/19/2008 |
| |  | GREAT TO DO BUSINESS WITH. PREP AND SET UP WERE THE BEST I HAVE SEEN OR DEALT WITH. WILL DO BUSINESS AGAIN. | Dennis Elkhorn, NE United States | 11/17/2008 |
| |  | EXCELLENT SALES AND SERVICE. UNIT WAS ALL READY WHEN I ARRIVED. WILL BUY FROM AGAIN | Steve Port Lavaca, TX United States | 11/17/2008 |
| |  | STEVE WAS GREAT TO WORK WITH. VERY HELPFUL AND NO PRESSURE SALES. MIKE WAS THOROUGH IN OUR INTRO TO THE TRAILER. LOOK FORWARD TO THE FUTURE BUSINESS WITH LAKESHORE-RV | Kerry & Bob Howell, MI United States | 11/14/2008 |
| |  | WE ENJOYED OUR VISIT AND PURCHASING EXPERIENCE. EVERYONE WAS HELPFUL AND KNOWLEDGEABLE. | James & Tina Pittsburgh, PA United States | 11/13/2008 |
| |  | WE HAD A GREAT EXPERIENCE BUYING OUR 1ST CAMPER! CHERYL WAS SO HELPFUL AND HONEST! THE SERVICE DEPARTMENT WAS GREAT AND WE FELT WELL EDUCATED. WE WILL RECOMMEND LAKESHORE-RV TO EVERYONE | Brandon & Amy Portage, MI United States | 11/10/2008 |
| |  | GREAT DOING BUSINESS. SAVED ME THOUSANDS OF DOLLARS. EACH EMPLOYEE AND LAKESHORE-RV WAS VERY HELPFUL. FROM BEGINNING TO THE END. SALES, SERVICE ARE KNOWLEDGEABLE. | Richard Fayetteville, NC United States | 11/05/2008 |
| |  | OUR BUYING EXPERIENCE WAS EASY AND ENJOYABLE. THE SERVICE DEPARTMENT WAS EXCELLETN AND PREPARED THE TRAILER WITH ALL THE EXTRAS WE WANTED. STEVE WAS GREAT AND I HIGHLY RECOMMEND LAKESHORE-RV | Steven Odon, IN United States | 11/05/2008 |
| |  | EVERYONE WAS WONDERFUL. THIS HAS BEEN A GREAT EXPERIENCE. I WOULD RECOMMEND LAKESHORE-RV TO ANYONE LOOKING TO BUY AN RV. THANKS EVERYONE | Cliff & Susan Proctorville, OH United States | 11/05/2008 |
| |  | IT WAS VERY NICE EXPERIENCE TO BUY THIS TRAILER. | Cathy South Bend, IN United States | 11/05/2008 |
| |  | GREAT EXPERIENCE ! WELL WORTH THE 10 HOUR DRIVE. NO PRESSURE, VERY FRIENDLY STAFF. WE REALLY FELT AS IF THEY WANTED TO TAKE CARE OF US. WILL DEFINITELY BUY HERE AGAIN. | Neil & Karen Osage Beach, MO United States | 11/03/2008 |
| |  | WE ARE SATISFIED WITH THE GREAT SERVICE WE RECEIVED AT YOUR DEALERSHIP. YOU MADE EVERYTHING SO SIMPLE AND WE WERE TREATED GREAT. WE LOVE OUR NEW 5TH WHEEL!! DROVE 2250 MILES | Don & Edna Fort Collins, CO United States | 10/30/2008 |
| |  | ONE WORD OUTSTANDING ! THIS FOR A LONG DISTANCE TRANSACTION WAS ABOVE REPROACH. VERY GOOD COMMUNICATION. | Glenn Claremore, OK United States | 10/22/2008 |
| |  | GREAT EXPERIENCE! GARY WAS VERY HELPFUL. MY WIFE AND MYSELF ARE REALLY EXCITED ABOUT THE TRAILER. | Jim Rapid City, SD United States | 10/18/2008 |
| |  | EXCELLENT STAFF, GREAT SERVICE, AND A SUPER DEAL | Jack & Grace Gibbons, AB Canada | 10/14/2008 |
| |  | WHEN YOU ARE CONSIDERING THE PURCHASE OF AN ITEM COSTING IN EXCESS OF 40,000 YOU CANT HELP BUT BE ANXIOUS, UNCERTAIN AND WORRIED. OUR SALES REP BOB, TECHNICIANS MIKE AND SHON DID A GREAT JOB. THANK YOU SO MUCH | Bill & Sandra Beaumont, TX United States | 10/14/2008 |
| |  | IT WAS A GREAT EXPERIENCE. I WOULD RATE EVERYONE AT 10+ | Ancle & Sharron Shelby Township, MI United States | 10/14/2008 |
| |  | GOOD PEOPLE TO WORK WITH. THEY WERE PLEASANT AND HELPFUL. WE FEEL WE GOT A GOOD VALUE FOR OUR MONEY | Dave & Bonnie Grand Rapids, MI United States | 10/14/2008 |
| |  | WONDERFUL!!! | James & Jolonda Norwood, LA United States | 10/14/2008 |
| |  | FABULOUS!! WE HAVE ENJOYED THIS SO MUCH. THANK YOU FOR THE WONDERFUL PEOPLE!! | Roger & Diane Jacksonville, FL United States | 10/07/2008 |
| |  | GREAT EXPERIENCE, JIM LOGAN WAS EXCEPTIONALLY HELPFUL AND HONEST. NO SURPRISES, THIS IS MY SECOND PURCHASE. | George Crystal Lake, IL United States | 10/07/2008 |
| |  | A VERY POSITIVE EXPERIENCE WITH VERY KNOWLEDGABLE AND FRIENDLY MANAGERS AND STAFF! I WOULD HIGHLY RECOMMEND LAKESHORE RV TO ALL MY FRIENDS AND ASSOCIATES! | Steve & Tracey Prince Rupert, BC Canada | 10/07/2008 |
| |  | GREAT EXPERIENCE, DID VIA PHONE, EMAIL AND FAX. MADE DRIVING 1700 MILES ONE WAY WORTH WHILE. STAFF WAS EXCELLENT TO WORK WITH WHILE. | Rod & Sherry Kalispell, MT United States | 10/07/2008 |
| |  | EVERYTHING WAS JUST AS I WAS TOLD. PRICE WAS EXCELLENT. | James Bremen, AL United States | 10/07/2008 |
| |  | MY EXPERIENCE AT LAKESHORE RV HAS BEEN NOTHING BUT PLEASENT. THE PEOPLE THERE ARE NICE, PRICES ARE GREAT. I WOULD HIGHLY RECOMMEND LAKESHORE RV TO ANYONE SERIOUS ABOUT BUYING AN RV | Justin Jonestown, TX United States | 10/04/2008 |
| |  | STEVE WAS VERY HELPFUL ON THE INTERNET AND BY EMAIL AND THE PHONE. EVERYTHING WAS AS EXPECTED. MICHAEL IS AN OUTSTANDING SERVICE PERSON, AND VERY THOROUGH. THE OVERALL EXPERIENCE WAS GREAT. | Robert Billings, MT United States | 10/01/2008 |
| |  | WONDERFUL!! EVERYONE WAS VERY HELPFUL AND SO NICE. WE WERE ABLE TO SAVE ALOT OF MONEY. SO IT WAS WELL WORTH THE DRIVE OF 1600 MILES. WE HAD A GREAT VACATION AT THE SAME TIME. JOHN AND MIKE - YOU GUYS HAVE BEEN SUPER!!! | Nolan West Valley City, UT United States | 10/01/2008 |
| |  | IT WAS WORTH THE TRIP FROM COLORADO. MIKE, RACHEL AND BOB WERE GREAT!! | Bob & Marilyn Erie, CO United States | 09/24/2008 |
| |  | FROM MY FIRST CONTACT WITH CHERYL ON THE PHONE IT HAS BEEN A VERY EASY AND PLEASANT EXPERIENCE. THE DRIVE IS WORTH IT FOR THE GOOD PRICES. SCOTT IN SERVICE WAS A REAL PRO AND TOOK ALL THE TIME TO SHOW ME THE TRAILER. | Raymond & Jillayn Glenwood, MN United States | 09/24/2008 |
| |  | OUR EXPERIENCE WAS VERY PLEASANT. JEFF HELPED US FROM DAY ONE WITH ALL OF OUR QUESTIONS AND CONCERNS. MICHAEL WAS VERY KNOWLEDGEABLE DURING THE WALK THROUGH. WE WILL HIGHLY RECOMMEND YOU FOLKS TO OUR FRIENDS. WE WERE REFERRED HERE BY ANOTHER CUSTOMER. | Ray & Linda Datil, NM United States | 09/24/2008 |
| |  | TOTAL OVERALL EXPERIENCE WAS WELL WORTH THE 1100 MILE DRIVE FROM RAPID CITY. | Wayne Rapid City, SD United States | 09/24/2008 |
| |  | IT WAS GREAT !!!! | Wes Kalamazoo, MI United States | 09/24/2008 |
| |  | WE WERE VERY PLEASED WITH THE STAFF'S KNOWLEDGE OF THE 2009 RAPTOR WE PURCHASED. THEIR FRIENDLINESS AND GOING OUT OF THEIR WAY WAS REFRESHING IN THIS DAY OF BUSINESS DEALS. | Ron Tucson, AZ United States | 09/24/2008 |
| |  | CUSTOMER SERVICE WAS OUTSTANDING, THE PRICES ARE INCREDIBLE. JOHN AND MIKE TOOK VERY GOOD CARE OF US. WE WILL BUY FROM LAKESHORE AGAIN. | Steve Sterling, AK United States | 09/24/2008 |
| |  | JEFF WAS GREAT. NO HASSLE ON PRICING, NICE TO WORK WITH. | Mark & Jennifer Fremont, MI United States | 09/22/2008 |
| |  | GREAT EXPERIENCE! THE STAFF COULDNT HAVE BEEN MORE CONGENIAL AND HELPFUL. WE WERE MADE TO FEEL COMFORTABLE AND AT HOME. WE HIGHLY RECOMMEND LAKESHORE AND MONTANA BOB. | Earl & Joan Joyceville, ON Canada | 09/17/2008 |
| |  | LIKE THE TRAILER, GOOD SERVICE. MIKE AND AND BOB GREAT JOB | Ralph & Esther Conklin, MI United States | 09/17/2008 |
| |  | EVERYTHING BOB TOLD US WAS ACCURATE. BEST PRICE AVAILABLE AND QUALITY SERVICE FROM MIKE AND RACHEL. A GREAT EXPERIENCE. | Mike & Virginia White House, TX United States | 09/17/2008 |
| |  | WORKING WITH JEFF HAS BEEN INCREDIBLE. HIS OPENNESS AND COMMITMENT TO CONSISTENCY AND OVERALL INTEGRITY WAS TRULY REFRESHING. ADDITIONALLY MIKE IN SERVICE PROVED TO BE THE CHERRY ON TOP OF THE PREVERBIAL CAKE. HIS PATIENCE AND ATTENTION TO DETAIL HAS MADE THIS PURCHASING EXPERIENCE VERY REWARDING INDEED. I WILL RECOMMEND LAKESHORE-RV TO AND JEFF TO EVERYONE. | Brian & Lucina Willis, TX United States | 09/11/2008 |
| |  | EVERYONE WAS VERY FRIENDLY AND HELPFUL. WE ARE VERY HAPPY WITH THE RV JUST WHAT WE WANTED. MANY THANKS | Edwin & Hazel Fort Worth, TX United States | 09/09/2008 |
| |  | VERY PROFESSIONAL PURCHASING EXPERIENCE BY JIM. MIKE IN SERVICE DID AN EXCELLENT SHOW THROUGH OF THE TRAILER. THANK YOU VERY MUCH | Dennis Mission, TX United States | 09/08/2008 |
| |  | VERY HAPPY , GREAT EXPERIENCE | Casey & Shelly Flushing, MI United States | 09/08/2008 |
| |  | GREAT SAVINGS! BEAUTIFUL TRAILER. MIKE WAS PROMPT AND VERY THOROUGH ADDRESSING ANY QUESTION OR CONCERNS AT THE SHOW THROUGH. CHERYL WAS VERY PLEASANT. THANKS LAKESHORE-RV!! | Ron & Angie | 09/05/2008 |
| |  | BEST PRICE, A-1 DELIVERY, SMOOTH TRANSACTION | Steve Lakeside, MT United States | 09/05/2008 |